During Gunvexa free shipping promotions, free shipping usually applies to eligible standard ground shipping items only. Some regulated items, oversized products, dealer-transfer items, and special handling products may be excluded. If a promotion requires a minimum order value, it is based on the combined value of eligible items in your cart.

Shipping cost depends on the items in your cart, destination, shipping method, package weight, and any handling requirements. The most accurate shipping rate will appear during checkout before you place your order.

After your order ships, Gunvexa sends tracking information to the email address used during checkout. You can also check your account order history. Tracking may take several hours to update after the carrier receives the package.

Contact Gunvexa support as soon as possible. Orders that have already entered processing, shipped, or moved to dealer-transfer handling may not be cancelable. Our team will review the order status and explain available options.

A blurry dot can be caused by brightness settings, lens reflection, eye focus, or astigmatism. Try lowering brightness, viewing the dot outdoors, and looking through a rear sight or camera. Contact support if you believe the optic is defective.

Co-witness describes how an optic aligns with iron sights. Absolute co-witness places the dot at the same height as the iron sights. Lower-third co-witness places the iron sights lower in the optic window.

Yes, many reflex optics use a slightly angled front lens. This helps reflect the aiming point back to the user and is normal on many red-dot and micro-dot designs.

Warranty details are usually listed on the product page or included with the manufacturer’s documentation. For Gunvexa-branded products, contact our support team with your order number and product name.

Open the product page and use the stock notification option if available. Enter your email address, and Gunvexa will notify you when the item becomes available again.

Check your email for a shipping confirmation or log in to your Gunvexa account to view your order status.

Contact support quickly. Once an order has moved into processing, changes may not be possible.

Check the carrier tracking first. If the package shows delivered but cannot be found, contact Gunvexa support with your order number.

Some orders ship in multiple packages. Check your packing slip and tracking emails, then contact support if something is still missing.

Go to the Gunvexa account page, choose register, and enter your email and password.

Log in to your Gunvexa account and open your account dashboard to update billing, shipping, and contact details.

Use the password reset link on the account login page. A reset email will be sent to the address on your account.

Contact Gunvexa support with your order number, product photos, and packaging photos so our team can review the issue.

Visit the Gunvexa Return Policy page for full return rules, return windows, and product restrictions.

Shipping time depends on product availability, warehouse processing, payment review, and carrier pickup times.

Shipping availability depends on product type, destination, carrier rules, and legal restrictions. Some regulated products cannot be shipped internationally.